Job Description: Dispatcher

Reports To: Dispatch Manager

Assignment Focus: The Dispatcher will work directly with the Manager to communicate with flooring installers and our internal staff to schedule new installations, punch work, and warranty service. The ideal candidate will have the ability to stay organized and communicate effectively in a fast-paced environment.

Primary Responsibilities:

• Assist with scheduling installations and assigning installers to jobs
• Follow-up with flooring installers and service techs throughout the day
• Communicating with all parties involved the status of jobs on the schedule
• Reviewing jobs to ensure the correct labor amount is being paid, research discrepancies
• Maintains order status daily and updates the system with pertinent information
• Works to maintain strong relationships with our installer base

Desired Skills and Experience:

• Must be able to multitask in a fast-paced environment
• Sense of urgency and follow-through to complete tasks on time
• Excellent written and verbal communication skills
• Strong troubleshooting and critical thinking skills
• Detail and process oriented
• Ability to read and interpret floorplans, selections, and specifications

Salary & Benefits

• Salary will be commensurate with experience
• Health insurance- 100% of employee premium paid
• Dental, Vision, Supplemental insurance: Available as employee paid benefit
• Paid time off (PTO)
• 100% Company-paid benefits: Life Insurance and AD&D coverage
• Paid Holidays